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  • mHEALTH-INNOVATE

Project

mHEALTH-INNOVATE: exploring healthcare workers’ informal and innovative uses of mobile phone messaging in LMICs - project description

Published

Healthcare workers across the world are increasingly using easily accessible internet-based mobile phone apps such as WhatsApp to overcome the challenges they meet in their everyday work. In this project, we will explore what we can learn from these informal solutions so as to strengthen health systems in low- and lower middle-income countries.


Summary

Digital technologies are seen as important for improving access to and the quality of healthcare services. Considerable research has focused on ‘top-down’ digital strategies initiated by researchers, governments and others. However, there has been far less focus on healthcare workers’ own, informal solutions.

healthworker using mobile phone
Healthworker using mobile phone. Photo: Mark Leong / WHO HRP

By undertaking a systematic review as well as in-depth studies in Uganda, we will explore how healthcare workers use mobile phone-based messaging apps in innovative, informal ways to solve everyday challenges in their clinical work. We will also explore whether these solutions can be integrated into health policies and governance to enhance service delivery, and ultimately reduce disease burden and promote health equity.
The project will be carried out by project partners from Makerere University, Uganda; the Norwegian Institute of Public Health; the University of Oslo, Norway; Johns Hopkins Bloomberg School of Public Health, USA; the World Health Organization; and the Healthcare Information for All network (HIFA).

Participating institutions and individuals 

Institution

Participants

 

Norwegian Institute of Public Health

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Susan Munabi-Babigumira.
Susan Munabi-Babigumira.
Elizabeth Paulsen.
Elizabeth Paulsen.
Bilde av Unni Gopinathan
Unni Gopinathan.
Akuba Dolphyne.
Akuba Dolphyne.

 

Makerere University, Uganda 

logo-Makerere.png

 

 

 

Nelson Sewankambo.
Nelson Sewankambo.

 

Josephine Nabukenya.
Josephine Nabukenya.
David Kyaddondo.
David Kyaddondo.

 

 

Josephine Namitala.
Josephine Namitala.
Immaculate Nakityo.
Immaculate Nakityo.
 

Western Norway University of Applied Sciences 

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Claire Glenton.
Claire Glenton.
 

Norwegian University of Science and Technology (NTNU) 

logo-ntnu.png

 

 

Simon Lewin.
Simon Lewin.
 

SUM, Universitetet i  Oslo

Sum.PNG
Katerini Storeng.
Katerini Storeng.
Thomas Neumark.
Thomas Neumark.

 

Healthcare Information for all (HIFA)

HIFA.PNG
Neil-Pakenham-Walsh.
Neil-Pakenham-Walsh.
Geoff Royston.
Geoff Royston.

 

World Health Organization

-Department of Sexual and Reproductive Health and Research

-Department of Digital Health and Innovation

-Regional Office for the Eastern Mediterranean (EMRO) 

Tigest Tamrat.
Tigest Tamrat.

 

Arash Rashidian.
Arash Rashidian.
Garrett Mehl.
Garrett Mehl.

Johns Hopkins Bloomberg School of Public Health, USA

logo-JHU.png
Smisha Agarwal.
Smisha Agarwal.

 

 
 
 

Project number

61076

Start

01.12.2021

End

01.12.2025

Financing

Forskningsrådet

Project owner/ Project manager

Folkehelseinstituttet