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Article

The Smittestopp app at work

It is recommended that healthcare professionals who work with people who have tested positive for coronavirus turn off the tracking in the Smittestopp app during working hours. Other health service employees who do not work in close proximity to people who have tested positive.

It is recommended that healthcare professionals who work with people who have tested positive for coronavirus turn off the tracking in the Smittestopp app during working hours. Other health service employees who do not work in close proximity to people who have tested positive.


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Each user may receive only one message per day concerning exposure to the virus. It would therefore be appropriate for those in occupations that work with people who have tested positive to know that a potential message does not originate from a work situation in which they were using personal protective equipment.

Health service employees that do not use personal protective equipment

Other health service employees that do not work in close proximity to people who have tested positive and that do not use personal protective equipment in their work are encouraged to keep the app activated at work.

Changing rooms and mobile phone storage

It is recommended that employees who leave their private mobile phones in shared changing rooms or mobile phone storage where other phones are also being stored deactivate the app when leaving their phones.

You must make your own decision

The app is configured to send a message about infection risk if you have been within two metres of an infected person for approximately 15 minutes, but Bluetooth technology is not completely accurate. You need to make your own decision as to how the app works for you during your working day based on how great a distance you can keep from others and what personal protective equipment you use.

The Smittestopp app and foreign workers

People with foreign citizenship can also use the Smittestopp app but they need to have a national identification number or D-number in order to log in to the ID portal and inform others if they become infected. They can receive messages about infection risk if others they have been in close proximity to test positive for coronavirus and report this via the app.

The app is consent-based and the use of the app cannot be enforced

The app has been developed with a focus on consent and is completely voluntary to use. It is important that employers, sports clubs and others take this into account and that they do not require anyone to download the app. It is fine to encourage but not to enforce.