The Norwegian Institute of Public Health receives an immense amount of enquiries about the coronavirus pandemic. Unfortunately, we do not have the capacity to reply individually to members of the public. 

Our advisory service is primarily intended for Norwegian government agencies, the healthcare service and municipalities. 

General public

You will find general advice about coronavirus on this website and on helsenorge.no. 

If you do not find the answer your to your question, you can ring the information helpline 815 55 015 that is open on weekdays from 08:00-15:30.

The Norwegian Directorate of Immigration has answers to many frequently asked questions about travelling to Norway, and a helpline 23351600 that is open on weekdays from 10:00-14:00. 

The Ministry of Foreign Affairs also has answers to many frequently asked questions.

If you need acute medical attention, contact your doctor. If you cannot reach your doctor, contact the emergency out-of-hours clinic on 116117. If life is in danger, call 113.

For questions about the Smittestopp app, ring Helsenorge on 23 32 70 00.

For healthcare personnel

You will find information on these pages and at helsedirektoratet.no

If you are a healthcare professional who is responsible for infection control at their institution can ring Smittevernvakta.

For questions about whether or not you should attend work if you are a healthcare worker, contact the person who is responsible for infection control at your institution. 

Contact your doctor or emergency out-of-hours clinic for questions about your personal health.