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Advice to retail, taxi, police, tradespeople, civil engineering and other sectors

Published Updated

This article gives advice to sectors that may need specific measures to prevent transmission of COVID-19.

This article gives advice to sectors that may need specific measures to prevent transmission of COVID-19.

Every company should follow the general advice about how to prevent transmission in the workplace: 

General infection control advice that applies in all situations: 

  • People who are sick shall stay at home
  • Make sure that people can maintain a metre distance
  • Good hand hygiene, gough etiquette and thorough cleaning

In areas with high transmission, municipalities can introduce local measures, in addition to the specific advice described in this article. Check your local municipality's website for information about local measures.

Retail and merchandise

The virus that causes COVID-19 is not transmitted directly from food or water, so there is no need for restrictions on the supply of goods in grocery shops.


  • Ensure that all employees and customers can follow the general infection contro advice at any time
  • Review cleaning routines
  • Consider using plexiglass to protect employees and customers
  • We do not recommend using face masks or gloves. In areas with increased transmission, the municipality can introduce a recommendation or order to use face masks in shops where you cannot keep 1 metre distance. 

More detailed advice can be found at the Directorate of Health: Advice on all retail trade, including grocery shops (in Norwegian). 


Restaurants where food is served can stay open if the necessary measures are in place to ensure safe operation according to infection control advice. The same applies to restaurants that do not sell food if they have table service. Alcohol shall not be served after midnight and licensed restaurants or bars cannot admit new guests after 10 p.m.

Safe operation according to infection control advice means: 

  • that the business must ensure that visitors and personnel can keep at least 1 metre distance to people from another household
  • that it has developed routines for good hygiene and thorough cleaning, and that these routines are complied with.

If the restaurant is licensed to serve alcohol, this shall only be served at the table and there shall be seating for all guests. Licensed restaurants must register contact information for those guests who give consent. See which rules apply at the Norwegian Directorate of Health (hdir.no).

In areas with increased transmission, the municipality may introduce local recommendations or orders as part of the measures to reduce the risk of transmission. For example, this may include limiting the number of people who can be gathered in groups at a restaurant, use of face masks, restrictions on alcohol serving and reduced opening hours.

Advice for restaurants:

The number of people who can be present at the same time must be adapted to the size of the premises. Guests must be able to keep a distance of at least 1 metre.

  • Avoid congestion at the entrance, cloakroom, in the toilets, at the table, the bar and otherwise in the room.
  • Facilities for hand hygiene must be easily accessible
  • Review the cleaning routines

If the restaurant has a buffet restaurant, these tips also apply:

  • Arrange for a distance of 1 metre between guests, for example with floor markings or other measures
  • Divide the guests into groups that are served at different times
  • Have hand disinfection available both before and after the buffet
  • Replace serving utensils regularly
  • Frequent contact points should be cleaned / disinfected regularly
  • Hospitals and nursing homes should not have buffet service

For events at a restaurant, the requirements for events given in the COVID-19 regulations apply:

See also (in Norwegian):

Advice to sectors working with people who may be infected with COVID-19 (police, customs, prison etc.)

Sectors that need to have contact with people who are ill or potentially infected should follow this advice:

  • If possible, keep a good distance from people with confirmed or suspected COVID-19 (at least 2 metres).
  • If closer contact is necessary, use protective equipment such as face masks, eye protection and gloves if needed.  This also applies if you shall visit people who are in quarantine or isolation. Contact the local municipal health service for advice about the use of protective equipment.
  • Use an overall or plastic apron if there is a danger of splashing or spills from bodily fluids.
  • Ensure good hand hygiene, especially after close contact. Wash hands with soap and water, or use alcohol-based disinfection if hand washing options are unavailable.
  • Set aside separate enclosed areas for people infected with COVID-19.
  • Other measures must be clarified in consultation with the municipal health service.

See also:

Advice to sectors in contact with private individuals or work in private homes (taxis, tradespeople, chimney sweeps, etc.)

The following advice applies to sectors that are in close contact with private individuals:

  • Remember to keep at least one metre away from customers at all times, and wash your hands or use hand disinfectant after customer visits / transport.
  • Contact those you are going to transport / work with. Ask if they are healthy and if they are in quarantine or home isolation (confirmed COVID-19 disease).
  • If they are sick with respiratory tract symptoms, in quarantine or home isolation; postpone the work if possible.
  • If this is not possible, we recommend that you keep at least 2 metres away from the customer or use protective equipment such as face masks, eye protection and possibly gloves. You can ask the municipal health service for advice on how the work can be carried out in a safe way and about the use of protective equipment.
  • For patient transport/taxis that transport people with suspected or confirmed COVID-19 disease there is separate advice: 
  • Transport by patient transport service/taxi

For taxi firms, see also

Advice to sectors where workers live on site (civil engineering, shipyards, ships etc.)

Advice for sectors with employees that live on site, for example, construction companies, shipyards, ships: 

Water and wastewater industry

There is no evidence that SARS-CoV-2 virus has been transmitted via drinking water or for how long the virus survives in surface water.

Norwegian waterworks normally use chlorine, UV radiation or ozonation as a disinfection method. These disinfection methods are effective against most disease-causing viruses, and the World Health Organization concludes that the common disinfection methods used (chlorine and UV) are also sufficient to inactivate this virus.

It has not been reported that COVID-19 virus has been transmitted through wastewater or sewage.


  • Use standard precautions and procedures that are used for other diseases that can be spread via wastewater
  • In rare cases, breakages and leaks occur in the water mains and wastewater can enter drinking water pipes. It is then common practice to issue warnings to boil water, and people will be informed that the water should be boiled or not drunk.

Avoid Legionella in the system

In order to reduce the risk of infection from Legionella, measures / procedures should be implemented before the buildings are used again. Continue any routine maintenance procedures regularly, until the buildings are to be used again.


28.10.2020: Restructured article. Moved paragraph about sectors that live on site to the article "workplace advice". Removed paragraph about producers of fruit and vegetables.

17.07.2020: Added paragraph about alcohol service . Added sentence about avoiding buffet service in nursing homes and hospitals. Specified hand hygiene just before using the bufffet.

15.07.2020: Added section about safe service from buffets and salad bars

06.07.2020: Removed a paragraph about legionella after closure. Added section about fruit and vegetable production.

24.06.2020: Corrected link to Directorate of Health. Changed advice about avoiding contact with colleagues until a day after symptoms are gone to avoiding contact until symptoms are gone.


Added link to Norwegian Directorate of Health in paragraph about taxis, as per Norwegian version


Added information about Legionella, as per Norwegian version 


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