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Emergency telephone numbers


Duty Press Officer - (+47) 21 07 83 00

The Duty Press Officer can assist in obtaining information and contacting the appropriate spokesperson in each case.

Infectious Disease Control – Duty Medical Officer (+47) 21 07 63 48

This service is for health professionals and is staffed by physicians from the Department of Infectious Disease Epidemiology. It is intended for notification and consultation about infectious diseases and infection control measures. For non-urgent advice please contact the Department during office hours on (+47) 21 07 66 43.

Members of the public should contact their own GP or local health service. Media enquiries should be addressed to the Duty Press Officer (see above).

Vaccine advice helpline for health personnel - (+47) 21 07 70 00

Weekdays from 1 p.m. to 2.30 p.m.

Emergency delivery of vaccines and immunoglobulin

Delivery of vaccines and immunoglobulin that are urgently required is possible, around the clock. Orders can be made by telephone. A doctor is also available for advice and evaluation of indications.

  • During office hours contact the Norwegian Institute of Public Health at (+47) 21 07 70 00: Refer to immediate medical assistance and post-exposure prophylaxis. Ask to speak with a doctor or pharmacist in the Department of Vaccine.
  • Outside office hours: doctors can refer to Vitus Pharmacy (Vitus Apotek) in Jernbanetorvet, Oslo (tel. (+47) 23 35 81 00), which is open all hours. The pharmacy can also contact the Duty Medical Officer to evaluate the indications and dosage. 
    If necessary, the Duty Medical Officer can be contacted outside office hours for consultation before ordering from Vitus Pharmacy.

Microbiological emergency - Duty Officer (+47) 95 21 49 93

The microbiological emergency response team is a manned service for police and the medical microbiological laboratories. The Duty Officer should be contacted for the examination of "powder letters" or if there is a clinical / microbiological suspicion of infection with possible bioterrorism agents (bacteria of infection grade 3). It is important to examine samples as soon as possible. In addition to examination of bacteria cultures, real time PCR can also be performed directly from the sample.

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